Effective Date: October 7, 2024

Welcome to Utsab Rose Palace, accessible from https://utsabrosepalace.com/. By using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our site.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

2. Modifications

Utsab Rose Palace reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after any modifications will constitute acceptance of those changes.

3. Services

Utsab Rose Palace provides information about our services, which may include accommodation bookings, event planning, and other related services. We reserve the right to modify or discontinue services at any time without notice.

4. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when booking or inquiring about our services.
• Keep your account information up to date.
• Use our services for lawful purposes only.

5. Payment Terms

All payments for services are to be made as outlined on our website. Prices are subject to change without notice. Any additional charges will be communicated before completion of your booking.

6. Cancellation Policy

Cancellation policies vary based on the service you are booking. Please refer to the specific terms associated with your booking for details. Utsab Rose Palace reserves the right to charge cancellation fees as specified.

7. Intellectual Property

All content, trademarks, and other intellectual property on our website are the property of Utsab Rose Palace or our licensors. Unauthorized use of any material may violate copyright, trademark, and other laws.

8. Limitation of Liability

Utsab Rose Palace shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. We do not guarantee the availability or accuracy of our services.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Corporate Office:
House – 403 (2nd Floor), Road – 29,
Mohakhali DOHS, Dhaka – 1206.

Resort Address:
Shampur (Golap Gram)
Birulia, Savar, Dhaka.

Phone: +8801716432392

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.